Legal Document

PRIVACY POLICY

Last updated: May 2026

1. DATA CONTROLLER

Controller: Hector Caballer Martinez

Trade name: FluxAim

Tax Identification: 49354294C

Business address: Avenida Lloma del Colbi 1 , 46113 , Moncada , Spain

Contact: contact@fluxaim.pro

2. DATA WE PROCESS

  • Identity and contact data: name, email, phone, shipping address, and billing address.
  • Purchase data: products, amount, currency, discounts, order status, communications, and support history.
  • Limited payment data: Stripe processes payment; FluxAim does not store full card numbers.
  • Technical and browsing data: IP address, device, browser, approximate country, usage events, and saved preferences.
  • Marketing or affiliate data: newsletter consent, promo codes, creator referral, and related visits where applicable.

3. PURPOSES AND LEGAL BASES

  • Manage orders, payments, shipping, returns, and customer support: performance of a contract.
  • Send transactional purchase, account, security, or shipping messages: performance of a contract and legitimate interest.
  • Meet tax, accounting, consumer, and ecommerce obligations: legal obligation.
  • Prevent fraud, abuse, unauthorized access, and technical errors: legitimate interest.
  • Send newsletters, promotions, or non-essential commercial messages: consent, which can be withdrawn at any time.
  • Non-essential analytics and performance measurement: consent where legally required.

4. RECIPIENTS AND PROVIDERS

We do not sell personal data. We may share it only where needed to operate the store or comply with legal obligations.

  • Stripe and payment providers to process secure transactions.
  • Carriers, logistics operators, and fulfilment services to deliver orders.
  • Email, hosting, security, analytics, and technical support providers.
  • Public authorities, courts, or regulators where legally required.

5. INTERNATIONAL TRANSFERS

Some providers may process data outside the European Economic Area. Where this happens, FluxAim will seek to use providers with appropriate safeguards, such as adequacy decisions, standard contractual clauses, or other mechanisms recognized by applicable data protection law.

6. RETENTION PERIODS

  • Order and billing data: for applicable tax, accounting, and consumer-law periods.
  • User account: while the account remains active or until deletion is requested, unless legally blocked.
  • Support inquiries: for the time needed to handle and document the incident.
  • Marketing: until consent is withdrawn or unsubscribe is requested.
  • Analytics and security: for the time needed to measure, audit, and protect the service.

7. RIGHTS

You may exercise rights of access, rectification, erasure, objection, restriction, portability, and withdrawal of consent by writing to contact@fluxaim.pro. You may also complain to the Spanish Data Protection Agency if you believe the processing does not comply with applicable law.

We may ask for additional information to verify your identity before handling a request.

8. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies, local storage, and similar technologies to maintain the cart, remember preferences, manage sessions, attribute discounts, and measure site performance. Non-essential cookies are managed under the Cookie Policy.

9. CHILDREN

The store is not directed to children under 14. If we detect that data from a child has been collected without sufficient authorization, we will delete it where appropriate.

10. CHANGES

We may update this policy to reflect legal, technical, or operational changes. The current version is the one published on this page with its last-updated date.